I setup my new My Passport Wireless Pro network using the default password provided, changed the password and connected the drive to my local network wireless router (ASUS AC1900). The drive is working fine on the laptop I used to set it up.
When connected to the drive network, I can access the drive (average 20mbps) and the internet. if I connect to the router, speed is slower (about 5mbps), but this is OK.
My issue is I can’'t connect to the drive network from my new laptop (Windows)> I tried the the changed and default passwords. I get “access denied, incorrect password” error. I am sure I have the passwords correct. I am planning to reset the system (sys only), but am wondering why I can’t connect with a new laptop with the new or default password?
I have a WD MYCloud NAS connected to an Ethernet port on my local network router. When connected to the MYPASSPORT network, I can get to the Internet via the router, but Windows doesn’t see the NAS on the router Ethernet port.
If am connected to the router network, I can access files on the NAS and MYPASSPORT drive (slower data transfer rate), but I can’t see the MYPASSPORT dashboard.
I would appreciate any light anyone could shed on this.