Password change


#1

As the admin for our mycloud I have changed the user passwords in the settings, however, when anyone tries to login with the new password it doesn’t work but the old one does! Any ideas anyone or even any ideas mycloud creators?!


#2

@lizg Do you own a My Cloud Home or a My Cloud?

If a My Cloud have you read the Help information provided in the Dashboard? See image below for the 1st generation My Cloud