I have two users and five shares on my WD MyCloud device. One user (“J”) is able to consistently access the device from my PC (wireless) and reconfigure share permissions and user passwords, and is able to access some shares via Win Explorer. However, there is one share it cannot access (“O-share”), regardless of the permissions I set for that user on that share. The other user (“O”) cannot access the device at all, regardless of the password value or state (on or off). However, I can access the device from my android phone via the MyCloud app using a nearly identically named user (“o”), and I can see the files on the O-share, as well as all other shares via this app. But no matter what I do, I cannot access the O-share from my PC using any user account, nor can I enact changes in the Users or Shares from the J-user that are being accepted by the system. They are not changing my local access capabilities.
The critical issue seems to be that I cannot affect user or share changes made thru the MyCloud configuration pages, even though all changes seem to be accepted by the device (still there after repeated login cycles). Anyone have any ideas on what my problem might be?