Passport

I have a WD Passport…my computer won’t recognize it…every time I try to do something with it, I get either a crc error or an invalid parameter error.  I have so much important info on this drive and I am desparate to fix it.  Help please???   :frowning:

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shirleynot,

Have you tried changing the USB cable or testing with different computers?

I did try changing cords and trying it on other computers in the house but none of that worked. I actually called Western Digital and they suggested I try downloading free data recovery software and I did.  It actually worked wonderfully!!  I got all my data transferred to my computer.  The program I used is called Recuva.  It’s awesome… 

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shirleynot,

I am most glad this issue has been resolved, and thank you for sharing your experience with the WD Community.