Passport used for backup


#1

Hi, I’ve had the passport for several years and thought I’d check to make sure that it was used for backup of my files on a regular basis. I’m told that I must use the software that came with the unit since the windows backup program will not work.  However, I’ve yet to find this passport software on my computer.  Help!!!


#2

What is the model and serial number of your Passport drive?  WD did not include backup software with each Passport drive so I need to know your specific drive before I can say how to use its software.

WD KB #248: Finding and interpreting drive model numbers on WD EIDE, Serial ATA, and External hard drives

WD KB #249: How to find the serial number of a WD drive or product