Passport used for backup

Hi, I’ve had the passport for several years and thought I’d check to make sure that it was used for backup of my files on a regular basis. I’m told that I must use the software that came with the unit since the windows backup program will not work.  However, I’ve yet to find this passport software on my computer.  Help!!!

What is the model and serial number of your Passport drive?  WD did not include backup software with each Passport drive so I need to know your specific drive before I can say how to use its software.

WD KB #248: Finding and interpreting drive model numbers on WD EIDE, Serial ATA, and External hard drives

WD KB #249: How to find the serial number of a WD drive or product