Passport SMARTWare wont unlock

Have A Passport external drive. not sure what changed (MS Update?), but now have to open up the unlock drive to open it. it used to automatically unlock with login. Can i re-install WD Smartware without re-initializing my passport hard drive? SMARTWARE software hangs and does not open drive. We can not launch SMARTWARE. Instead i created a short cut to drive F the unlock partition of Passport to open the encrypted partition. Can I re-install WD Software without re-initializing the external drive?

Hi CNedelec,

You can disable the automatic login with the help of WD Security and for the backup, you can use WD Backup. you can refer to the link mentioned below to install WD Security and WD backup.

For downloading the WD backup, you can refer to the link mentioned below.