Passport recognised but no icon to access

My WD1600U017-004 has crashed, when I plug it into various computers about the house it downloads software but no icon appears on “My computer”. I dont want to format it as it has two years worth of photo’s on it.

Hi there, what if you try and see if you can recover the data with TestDisk which is a free data recovery software?

If the drive can’t be found by the software, then you may need to take it to a recovery tech…