On my old Dell XP, the Passport worked fine. When I got a new Dell XP, it took the Passport to “My Computer” flawlessly and I transferred the saved info to the new computer. However, i cannot get to Home screen now. …or any screen. Suggestions?
Are you referring to the Smartware Home Screen?
Yes…and thanks for replying. I hope you can help me with this.
Check if you have the latest version installed for the new PC. Click the link below.
Your suggestion worked just fine. Thanks for your prompt reply and expertise. Much appreciated!