Passport loads to "My Computer" but I can't get to the Home Screen. Suggestions?

On my old Dell XP, the Passport worked fine. When I got a new Dell XP, it took the Passport to “My Computer” flawlessly and I transferred the saved info to the new computer. However, i cannot get to Home screen now. …or any screen. Suggestions?

Are you referring to the Smartware Home Screen? 

Yes…and thanks for replying. I hope you can help me with this.

Check if you have the latest version installed for the new PC. Click the link below.

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Your suggestion worked just fine. Thanks for your prompt reply and expertise. Much appreciated!