Passport essential


#1

The computer recognizes the device when plugged in.  However, I get a message that the disk is not formatted and I cannot view any of my files.   It was working just fine earlier in the day, then this problem occured.  The same thing happened when I tried it on another computer.  Any suggestions? 


#2

Does the hdd make clicking sounds ? (clicking vibrations, if u hold it ? )

Does it take a fare bit of time to get recognised ? 

I am facing the same problem - within a month from purchase :frowning:


#3

what do you want to do? just format the drive or need to take off files from the drive?


#4

My daughter has it overseas and would like to get all her music off it before reformatting.


#5

hi,

can you give me more detail? right click mouse. and check the properties. does is show RAW and 0 capacity?


#6

I noticed this thread and I having the exact same problem. 1 time out of 10 times the HD drive allows me to right-click on it and when I do check the General tab in Properties, it is RAW and shows 0 cap.

Is my data gone?

Is this professional data recovery territory?


#7

hi,

don’t format it. your data still there. use this softeare for take off your data. http://www.gotbackdata.com/article-clone%20hard%20drive.html