I have two Passport Essentials, a My Book 1TB and a My Book Live. Until last week they all worked with my Win8 pc. Now one of the Essentials can not be seen. However, when I use my wife’s XP machine everything is there.
Anyone have any ideas. The others (Essential, My Book, & My Book Liver) still work just fine with Win8.
Go to device manager and chesck if there is a yellow triangle listed on universal serial bus controller. If there is download ses driver. Also if you are using a laptop make sure that the laptops power adapter is directly connected to a wall outlet.