The backup did complete the first time it was run but since that point it will not back up all the files. The software just indicates that it is “Ready to perform backup” and the “Stop Backup” button is active and can be engaged.
However there are 15,313 files using 78.97 GB of data and it will only back up 13,510 file using 74.92 GB backup.
I do not understand why or how to get this software to back up all the files that it clearly reads from the standard list of files including “Documents, Mail, Movie, Music, Other and Pictures”.
Love the drive, hate the software to the point I am ready to format the drive and use either the Windows 7 backup software or some other software to backup my data.
Thanking you in advance for your technical support.