I’m wondering if anyone can help me with a problem getting my passport essential SE 1TB to get up and running.
I recently purchased this drive and use it with my HP pavilion tx 2500 laptop with Win 7 64bit. The laptop has only USB 2.0 connections of course as it is fairly old. It has still worked flawlessly with the laptop even at USB2.0 speeds.
But I decided to add an express card to the laptop with usb 3.0 and I purchased a Unitek 34mm express card with 2 USB3.0 inputs. I’ve installed the card using the manufacturer CD and install completed successfully and the device was visible and no issues were visible when looked up in device manager.
But as soon as I connect my external drive (though the light on the drive is on) the drive is not showing up in windows explorer and there is constant switching between those sounds for when USB device connects and disconnects. Device is visible the whole time in Device manager, but the list keeps refreshing with every sound of USB connect/disconnect.
Also in devices and printers window, it shows up (noted only as external storage) and disappears and reappears again with every abovementioned sound. While subsequent plugging back into USB 2.0 port, makes the device visible and labelled properly as WD my passport and functioning without a hitch.
Plugging a mouse and an iPhone, seems to work just fine on the other hand (occupying both available 3.0 inputs on the card) - so basically the card works with these devices but not my external.
Could it be a power issue?
If anyone has any idea what the problem may be, I thank you in advance!