I have a Passport Essential SE TB external hard drive which I purchased brand new four months ago. It was used appropriately and never mistreated. I never put more than 400 GB on it at any given time. I run Windows XP Professional on my Dell laptop
I can access and view my files but I cannot remove them from the hard drive nor can I add any new files to the drive. I receive a message which says, “Windows - Delayed Write Failed”. I have tried the hard drive on several Windows based PCs with various Windows Operating Systems and the same message appears on all of them,. I ran Data Lifeguard Diagnostics and it “Failed” the test within seconds of starting the program.
Data recovery companies recommended on WD’s website are all quoting around $500 to recover my data. I feel WD should pay for and do the recovering on my behalf since their product failed miserably within a few months of purchase.