Passport essential problem


#1

Hello guys …i am new one here … I have a serius problem .When i try to unplug or safe removal a device and especially wd passport essentials , or kingston data traveler , i get this error usb Mass storage device is not working properly.I cant find a solution for this problem …See the picture http://i243.photobucket.com/albums/ff1/fuzzjo/wd.jpg the light of the removable storages are on and i cant safely remove them .Is this a windows bug or this is a problem that i only have .,… First i plug the external drive .The drive work properly without a problem When i finish my work , i go to safely remove from the taskbar .and i have this picture . The external drive still works i hear the sound .I try this with all my external drives (3). In XP i dodnt have that problem .When i was safely remove the external the disk was turn of .No sound , and no light …Is that a problem … Tell me if someone have the same problem … Thank you for the support .


#2

Since there’s been no replies, maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en