I am having terrible problems with my new Passport. I tried using it without the software from the start. It started receiving photos then came up with a device error:- 0x8007045D. Anyone know what that is? some pics transferred but when I tried to organise them into a new file - it failed and I lost about 50 photos and 6 video clips!!
By rebooting, it took a few more but failed again, with the same error number.
I tried installing the software - not working. I tried updating the software. Not working. Having lost photos and wasted most of the dayI want to stamp on it!
Of course, no technical help available for days…