A long-time satisfied user or MyPassport Elite, I just bought an Essential and have a few problems:
With the Elite, I could just plug the drive into a USB port on my Windows XP system, and in a few seconds it would have a drive letter and be ready to go.
No such luck with the Essential. The only thing that got a drive letter was the “Virtual CD.” In order to get Windows to assign a drive letter for the disk, it seemed, I had to install the software. I just wanted a generic USB drive, which Windows should be able to handle without special drivers.
Question: Is there a way to use the Passport Essential without installing the WD drivers, just as I could use the Elite?
Now it takes up two (2) drive letters, one for the Virtual CD and another one for the disk itself.
Question: Is there a way to remove the Virtual CD and thus release its drive letter for use by other external drives?
Since I had to install the software anyway, last night I ran a backup of my system, but today my system is noticeably slower (doing just about everything) than usual. I suspect the hint is in the manual:
The WD SmartWare software automatically and continuously backs up all of the content (music, movies, photos, documents, e-mail, and other files) on your computer to your My Passport drive.
Note that I do have “Pause backup until computer is idle” selected but that doesn’t help. I would rather the SmartWare just stay out of the way while I do my work–I need all the performance my computer can deliver–and then do its job while I’m asleep at night.
I right-clicked on the WD SmartWare icon in my taskbar and chose “Exit WD Smartware” but nothing happened. The SmartWare did not exit: the taskbar icon did not go away, and the system overhead did not lessen. Sometimes when I try this, a pop-up asks if I really wanto to exit; I choose Yes but it never goes away.
Question: Now, how can I really turn off SmartWare so as to restore my system to full performance?
All told, I am quite disappointed.