Passport "Elite"

WD External Drives External Drives for PC
1

I always keep the Passport at home,but I took it with us on a r/v trip and used it with my laptop.

When we got home,i couldnt download anythilng,i just got a message that I must format.

Didnt know how to do that,and each time I read something it said I would loss everything stored,and I really

didnt want that,is there anything I can do?

thanks for any help

sonny

2

dont reformat the drive. What comp are you using? If your using a laptop make sure that the power adapter is connected. If your using windows go to my comp, Rclick on the drive, properties, tools, run checkdisk. Also try diff cAbles

3

The disk check could not be preformend because the disk is not formatted.Would you llke to Format

the disk?

this was the message I got

thanks

sonny

4

If your under warranty try contacting wd and ask what powerbooster cable is available for your drive. Hope this works.