My passport drive was disconnected accidentally from computer. Now it shows as a generic drive but none of the contents can be seen.
It is interfering with Windows Explorer and with My Computer. Both get stuck if I try running it. I downloaded both EASEUS partition manager and recovery software but when the passport drive is plugged in, neither program runs.
The drive is visible in Device Manager but no information shows at all for it.
Please help me. My laptop caught self ignited and is useless now and this drive has much information in it. I do have other backups but this one has some old information that I need that is not in the newer backups.