I have a 4T WD Passport portable drive. I wasn’t paying attention on downloads and overfilled it: only 78.5 gb left.
I was also in the process of backing it up and discovered the problem when I went in to delete the first set of files I had backed up. So only a little of it is backed up.
Clicking on any of the folders gives me “(file) is not accessible. The device is not ready.” When I try to delete folders, nothing happens. The folder just remains. When I try to delete files or move files to my laptop, I get a long error message beginning “the destination you have specified does not exist.” So it thinks my recycle bin and my laptop don’t exist. The recycle bin on the drive is empty.
All my folders are visible and some will open, allowing me to see the files, and it appears that everything is intact at this point. If I could get in there, I could immediately delete about 600 gb.
I have the file recovery software Recuva and there is other file recovery software available online. The thing is, I can’t afford to lose the contents of this drive. If I try the software recovery software, is there a chance that would make things worse, so much so that a professional shop wouldn’t be able to recover? Or is it safe to try?
Any other solutions?
Thanks . . .