The MyPassport 4TB drive has been sporadically unmounting and losing power, despite it never being moved around. And just a few moments ago, it unmounted and lost power permanently. I first found that adding more pressure to the cable helped, but the power wouldn’t stay on. I used a couple other cords from other drives and it never provided any light up. And now the first cable, which worked only if I held in tightly, no longer provides any power.
This was my primary backup drive with years of files, now only stored here.
Does WD fix components on a drive and return? I imagine it’s the cord housing with the pins. Is this possible?