I just bought the drive a few months ago, and have been using it to back up my laptop. Yesterday I was transferring files over and it made a scraping/scratching noise (for about a second) that it never had before. Otherwise the drive was quiet and worked normally. What could be the cause for that noise?
(I have bought a new drive and plan to copy all the files over the weekend, but it will take several hours and I’m really hoping the noise doesn’t indicate the drive will die immediately)
There are many variables that could amount to a drive emitting unusual sounds when powered on. In the case of external hard drives, please always connect the included USB cable directly to the computer; avoid the use of USB extension cables or USB hubs. To test our drives health, we have our Data Lifeguard Diagnostics for Windows (WinDLG) utility. For information on how to use the WinDLG utility, please view the information provided by the following link.
How to tell if the noise or sound the drive is making is normal
