I have saved photos on my passport and cannot access any of the photos. My windows computer used to read the passport but now it will not acknowledge it. Help!! I have downloaded the recommendations on the web site with no success! Would someone be able to help?
Hi, try connecting the passport to another computer, use another USB cable. You can also check the disk management if you have a Windows computer or the disk utility if you have a Mac, to check if the passport is recognized there.