Parental Control registration not working WD750

I am trying to register parental control on my WD750. When i enter email and password, i get a message registering router and it changes to request fail after a while.

I tried all possible solution, resetting my password on wdc.com, nothing seems to work. any idea how this can be resolved?

Hello,

Are you referring to the WD My Net 750?

Please let me know so we can move this post to the correct board.