I have WDMYCloudEX4 on a personal network connected to two home computers. When I try to back on my cloud with Paragon’s software ( I have tried several times) I get an error message that the software cannot write a file. This occurs after Hard Disk Manager 14 has written many giga bytes to my cloud. Paragon support after seeing some diagnostice files that I have sent them said that my cloud is not connected. Do I have to set some parameters for MY Cloud to keep it from disconnecting. I do not have the unit go to sleep.
thanks in advance for your help