Out of sub region hdd

WD Internal Drives Desktop & Mobile Drives
1

i have a re4 2tb,it stop working,it is still under warranty 5/2016 but the Warranty Status indicate: OUT OF SUB REGION

so i can’t have a RMA#.I don’t understand what that’s mean. it’s purchased in Viet Nam

can you explain to me

thanks!

2

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Regards,