Out of sub region hdd

i have a re4 2tb,it stop working,it is still under warranty 5/2016 but the Warranty Status indicate: OUT OF SUB REGION

so i can’t have a RMA#.I don’t understand what that’s mean. it’s purchased in Viet Nam

can you explain to me


Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support