Can some please explain to me the following. Why when I upgrade to os5 software, does it slowly & systematically one by one make my movie content unplayable with the following message “this audio is an in un supported format” the file was working fine under os3 software, What gives? Does os5 have a built in “cinevia” like software that manufactures were installing in blu ray players making burned movies unplayable?
Hi,
Please refer to the following KB article: My Cloud OS 5 & OS 3, The Key Differences in Device Features
Thank you for your response neha_07, but with all due respect, what I am looking at might as well be a foreign language, and still leaves my question un-answered.yes i see features ues, and differences etc but i am still puzzled as to why video files keep going unplayable. Some are ok under the new os5 update (extracted at the same time using the same software), and other ones go unplayable.
To elaborate on the above response, neha_07, where is the answer to to OPs question in your link?
