WD Community

OS5 should be called downgrade not upgrade

After this “upgrade” I can not download complete folders anymore from the web browser.
Nor I can select multiple items inside the folder.
If you delete functions, you can not call this an upgrade.
So if I have 3000 files, what am I supposed to do? Download one by one?

@GBF
Are you talking about using mycloud.com?

After making this post I signed into mycloud.com and had no problem choosing what I wanted from, select all to using the Shift key and Ctrl key to make my selections.

See example image below for, Select all. Click on, tap, or activate image to enlarge it.

For some reason (I dont know) I do not see the same options.

Click the three dots to the right of the search bar

Ok, the 3 dots, not very intuitive (in my opinion), but still no option to download a folder as the old software did.

Or copy?

Look at my image again and you will see my mouse pointer (hand finger) pointing toward the three-dot icon to click on and get the drop-down menu. A click on Select All should provide a check mark on all items in a folder.

Ok, thank you!

@GBF
Sorry, I checked again and it is the three dots by the search box.

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