OS5 phone app. vrs mycloud.com

I can log into mycloudes2ultra with mycloud.com, but not with the OS5 phone app. Resolved I removed the app permissions on my phone, reinstalled them(which i did before) but now its working​:blush::blush:

Hi @Paulwallis3,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: