I have tried to get help from WD support to no avail.
My problem is this:
- I have MyCloud EX2 Ultra
- I recently installed OS5.
- I installed the “USB Backup” app but it did not install properly.
- It will neither “configure” nor “uninstall”
Any suggestions as to how I can get around this problem?
what do you have for a rig?
I’m sorry, I don’t know what “rig” means
Try the My Cloud OS5 EX forum instead: