Options Menu for Media Server

Hello everyone. I just bought the WD TV Live. Still not sure if i am going to keep it though. I am not sure if this or the Roku will be better. 

One thing I am frustrated with is that I want to use PlayOn with my box, to access Hulu etc. I want to set them particular shows within my PlayOn selection as a “favorite” (“heart” them). However, I am unable to bring up the options menu with the remote. 

I called WD support and they said that that feature is not supported. Could that really be?

I really dislike foraging through the half dozen sub-directories to find the right show/episode. Is there a good workaround that someone might be able to recommend??

No.  PlayOn uses DLNA.   The WDTV’s don’t support “Favoriting” DLNA content.