Operation could not be completed due to timeout (mac os mojave)

Recently for some reason I have had major issues accessing my WD My Cloud home either on the local network or remotely.

When I go via https://home.mycloud.com/ and go into my plex folder I keep getting very slow response then timeouts with message saying “operation could not be completed due to timeout”

Has anyone else had this issue and is there any resolution to this. I’ve had loads of WD products and this is the first time I’ve had a major headache. I might contact WD to see if they have helpful suggestions.

You should try contacting WD Support for the issue.

They can try look for the services or can help you to reconfigure the Plex service