Opening Software on Desktop

Loaded software on desktop for My Passport and icon is present

Used the wizard and did a backup, but could not open the software to look at the Home page after rebooting the machine


How does this software open to show the Home for retrieving files etc.

All I get is the password page to unlock and that’s it

Anyone know the answer?  Hopefully it is simple?

Hello and welcome, 

What version of Windows you have? If you installed Smartware it should be on the list of all installed programs. Also check if you used Windows Backup instead of Smartware to do your backup.