Hello everyone. I’m helping a friend set up an EX4100 and we’re having problems with users logging in when mapping a network drive. The cloud features are working fine and the users can login that way. All users can also map the public shares without issue. When a user attempts to map a non-public share (to which that user has read/write access on the EX4100), Windows 7 asks for the user to login and denies access to everyone except the “admin” user. We’re definitely typing passwords correctly.
I’ve tried selecting the “change credentials” option when mapping the drive, but that doesn’t help. I’m not a Windows guy, so I’m out of ideas. Has anyone encountered this problem? Any advice?