Hi, it seems that the WD2go app is not working anymore, there has being an idea created to update the app with the newer feature that are running on the Android and iOS versions. Go here vote up the idea and comment your support.
just an update about the issue I started this tread
I back from overseas and checked my device .
at this day I faced the problem with not able to access my personal folder (but able to access my wifes files)
there device get and Productimprov,emt from WD ,as i faced and mentioned also that i instruced my wife to unplug the device for a reset is showen as can see at the attached screen shot.After a couple of days the device get updated .
So far now ok which explaines that I wasn’t suddenly not able anymore to access my folder .
But now I have to raise the question why only my foder not accessable but my wifes folder are ?