I connected my 4Tb clound today and was going though the setup procedures. Created the accounts, added users, added folders all though the setup procedures. Logged into Mycloud.com and was able to see the folders and users. Never got the Download the WD SYNC prompt. Drive doesn’t show in Windows 7 explorer. In computer devices it shows as a media device and windows installed software for that. Still no network device. So I restarted Windows, rebooted network switch and rebooted cloud. Now the front light is SOLID RED. So now what???