This guy above TonyPh12345 saying " There is NO issue with Java that completely disables the use of the cloud service on the MBL." Well yes there is an issue with Java disabling the cloud feature completely since the last Java update hence why so many users are left wondering what the **bleep** happened and WD just shrugging their shoulders saying we dunno pretty **bleep** obvious isn’t it…
On a side note for me and many other users i wasn’t even getting to the point of accepting a certificate it was just erroring out wtih Java errors. I sent these to WD they told me the workaround of lowering the securtiy from High to Medium/Low. Which i did and it still didn’t work producing exactly the same errors as before…
This pisses me off immensely stating “As has been explained, there are workarounds. If you choose not to employ the workarounds, that’s your choice.” WD Have not stated any specific workarounds on their website anywhere! Their Support articles FAQ’s or KB do not have an article on any workarounds anywhere for this problem. (If you can Link to these great workarounds instead of talkign about them that would help alot more people!
Im fuming with WD for not making this clearly visible anywhere for this product or sending out an email with some guidance to MBL owners. I have had this sat drive in the corner plugged in not being used for months because i thought this was just a rubbish useless product i will be chucking soon…
The only response / Workaround i’ve got for this issue was from WD saying:
Which is great i did that… Still error error error everywhere!. Considering there hasn’t been a Firmware update from WD since 23rd November (Around the time this device stopped being a cloud device) everyone is looking at WD to pull their finger out and patch this up already.
My Fix for Now
- What i have had to do is a FULL FACTORY RESTORE [LONG] Wiping my entire 2TB volume. (Backed the data off elsewhere or you might get away with skipping this step)
- Remove all existing entries on wd2go.com (Re-Add factory restored MBL for web access)
- Restored all Java Security Prompts by going to Control Panel > Java 32bit > Security Tab > Restore Security Prompts
- I then got to wd2go.com and click view my shares on the device, It asks me to accept a new certificate to be installed, click Run and Ok on a few basic java security warning windows and then boom i can see my shares again.
NO WHERE IS THIS CLEARLY STATED ANYWHERE FROM WD. I hope this helps others because i can now finally connect to my Remote WD MBL device off premesis.
This Window used to just display JAVA ERROR alll the time! It finally lets me browse me Shares from anywhere!