Can someone please tell me how to get my folders to accept files? What I have done:
plugged in my cloud to a power source
plugged in my cloud to the router directly
connected to my computer and downloaded necessary files following the website
created an account and signed in
I have the wdsync folder - in the mycloud itself. I can get files in to the mycloud, and I can access them anywhere - however I cannot do anything with my files but look at them, they are ALWAYS read only.
I am also able to double-click on the mycloud under network (I have two, I double-click on the icon that looks just like my cloud - not the one that looks like the mp3 player) and all it does is opens up a Google Chrome sign in page for wd and I can’t sign in because I am not an administrator.
Pretty much done with this product - I have gotten it on Monday and STILL cannot find anything that fixes.
The manual states it goes up to Windows 10 and beyond but there are only directions for up to Windows 8. Any ‘fixes’ that have been posted here do nothing for me - as I can get two steps in and then nothing is the same on my end, so I have to stop.
I want to be able to access my folders so that I can add things in - and other accounts can add things in - and be able to edit and use documents and save them to this cloud so we can function this way. No media, no digital, just office files.
Can someone tell me wtf is going on and why I am unable to fix this? Again, all of the ‘fixes’ I have tried will not work for my computer. I am unable to return the product because it has been opened. I really do not want to have to spend more money trying to connect it to work with computers, this was expensive enough. Hope someone can let me know what the heck the deal is!