Nothing saves in the cloud because of permissions

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX4
1

We are trying to save security footage into a folder into the device, and the permissions are inhibiting the footage from getting saved in there. Anyone ever face this issue?

2

Hi 404,

Can you please help us with the error message that you are getting while saving the data to the My Cloud so that we can provide you the solution.

3

Hi Alex,

We actually got the problem fixed.

Thank you!