What I an trying to do is retrieve files over to a new laptop not restore to the older computer. I thought Passport drive has backup files listed with long file names but none come up under retrieve - no files and 0 file size. l assumed all would be well if I can see these long backup files - have I lost them?
You may have to do a backup on the new PC first. Read thru this post http://community.wdc.com/t5/My-Book-for-PC/data-restore/m-p/161586/highlight/true#M5703