Notebook can only connect to my WD My Book Live when on the same network

[ledfoot]

I can’t connect when I’m away and trying to connect over the net. It says the network path was not found. I’m using Windows 7 Home.

Also having connection problems when I’m using my ipad and iphone. It only works some of the time.

Anyone had this problem?

[TonyPh12345]

Everyone.

You cannot connect to the MBL when you’re not on the same network.

You need to use WD 2go to do remote access.

[ledfoot]

That’s not how it was sold to me. Thanks!

Anyway, I use WD 2go on my ipad & iphone and have problems connecting on both. Any help on this?

[TonyPh12345]

What’s the problem?

[ledfoot]

I get the message - ‘This device is inaccessible; only local files are available.’

[TonyPh12345]

Try deleting the MBL from WD 2go connection list and re-pairing.

[tomturtle]

I have an iPad and iPhone and have noticed that they dont keep the connection to the MBL unless I am pretty close to the router. If I am in the same room there is no problem streaming audio or video but if I move through the house I lose the connection to the MLB. This is even when it shows a signal that is plenty strong and I can easily access the Internet. Not sure why this is but I figure upgrading the router (from linksys 54g) to something more powerful would solve it.