This worked when I changed the name as instructed, but the next time that I plugged the drive in and started to move files, it does the same thing. Does this mean that I have to change the name every time that I plug it in to my computer?
I just went through the steps to rename (uniqued) the Passport as I had before and then went to move files. It didn’t work this time. I get the same message that I quoted in my first post and while I can see my file structure, the files are empty.
I have to say that this seems like a rather stupid bug to make hard drives completely useless and a waste of money.