Not working My Book Live


I just purchased a new WD Live drive, its my first network drive. It ran Let’s Check A Few Things. This should only take a few seconds. We’re just making sure you’ll be able to: Configure the device (settings, etc.) Copy files to or from the device, Browse the device’s shared folders, Map a shared folder. The Configure the device (settings, etc.) & Map a shared folder shows a green checkmark. On the bottom it says These issues can usally be fixed with a quick call to WD Support.

Can anyone assist me on this issue to fix the problems before I return & exchange the drive?


Can you please specify  what step are you having issues with?

You can check the following articles for information about the installation:

Mapping a My Book Live, My Book Live Duo, WD TV Live Hub, WD ShareSpace or My Book World on a Windows PC

How to install a My Book Live or My Book Live Duo on Windows (8, 7, Vista, or XP) or Mac OSX for the first time

How to access the Dashboard on a My Book Live or My Book Live Duo