Not Sure if Passport Essential is Backing Everything Up

I’m hoping someone can help me with this.  I have a Fujitsu scanner attached to my desktop in order to capture business docs.  It works fine but it is important that my Passport Drive back them up.  When I go into that “backed up” file on my Passport, I am not seeing them.  I don’t know if they are going somewhere else on the drive or just not being backed up.  The file is targeted for back up.  I also don’t know how to force a manual backup.

Does anybody have any ideas here?  It would be greatly appreciated.


Smartware only backsup certain file types like pics and videos. I don’t know about documets what file type are you trying to save? What OS are you using? Look in the Smartware area you might find more there