Since I couldn’t reply to a previous topic with the same problem…I’ll just repost, and yes, I have the latest firmware.
In Setup > Mobile access > Mobile devices > Add mobile device > Get code,
I am not getting any activation code. Next screen is shown in a split seconds and comes back to Add mobile device menu.
Observed that the screen which flashes, has no activation code. Only two hyphens are displayed with spaces in between.
I should note that I haven’t had any problems syncing My Cloud drive with the WD Photos and WD Cloud apps…just the Live Hub…and yes, it is connected via ethernet to my network, as I am able to access both the Live Hub and Cloud from my computer/network.