"Not enough space to download this file" error when I have 20gb free!

I’m trying to download some albums off my NAS onto my Nexus 5 using the WD My Cloud app but getting the “Not enough space to download this file/folder, please free up space or increase the cache size” error. I’ve moved the folders out to the SD card storage (even though it doesn’t have an SD card but it’s a different mount) and the cache is apparently empty. There is 20gb of free space on my Nexus.


Have you tried resetting the device so the application can read the unit again?

It reads the device, it’s telling me that I have no space when I have 20gb free.

Try resetting the phone and reinstalling the application. This will allow the application to read your phone again and will confirm if ther’s any space available.