Not able to setup WD Sentinel DX4000 8TB


#1

hi there ,

can you please help on this issue , we got new device and we stuck on the first step we are not able to get into download and run the setup wizard.

the error on web comes with :

Server Error

403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied.

any help…

thanks.


#2

Does the lcd on the front of the box say a name and then the IP below that?

From a pc type http://IP_address and press enter  (In Internet explorer)

Let me know


#3

Well it would appear that all 3  work

Http://xxx.xxx.xxx.xxx

Http://xxx.xxx.xxx.xxx/setup

Http://xxx.xxx.xxx.xxx/connect

If you have waited long enough and tried again, I would press the power button once/briefly (as in do not hold the power button in) and it should cleanly shut itself down.  Power back up, give it time to settle down and try again