Not able to set up sync or dashboard


#1

Hi Guys,
i have managed to set up the My Cloud Home device and can see and save documents and photos, it also is backing up via time machine, i thought success… However i can’t set ups the sync or see the dashboard.

When i try the WD Sync Setup i get device not found, buts its there i can see it on my desktop. Please help so that i can get all the benefits of a hopefully great system.
I am using a mac, iPad and the My cloud home is connected via a router and the light on the front is solid white

My Thanks


#2

WD Sync does not support My Cloud Home.
My Cloud Home does not have a dashboard and is managed through mycloud.com or the My Cloud Home mobile app.