Not able to see WD My Book Live Shares from WD2go iPhone app

Hi, I have installed WD2go iPhone app. And after that the app is able to connect to my MyBook Live in the network. But, I am not able to see any shares from my WD2go app.

A. I open WD2go app.

B. I have “MyBook Live” listed there that I already connected with a user that have full access to all the Shares.

C. I click on “MyBook Live”, it’s showing black screen with no shared listed there. But, I have 5 shared incluidng public and this user have full access to all the shared. Please find beloe the screen print for your reference.

Try uninstalling the app and create another code from the my book dashboard. 

Samanjit, log into the MBL web page and click the REBUILD button under

Settings / Remote Access / Advanced