I try to copy from my passport drive which is directly connected to my EX4. I want to copy via the WD My Cloud app as I read this is the fastest way. I am not able to move complete folders (also not trying to move Shares!), but I can move files only. This is not what I expected.
I understand that in the share for my passport a little USB symbol must appear though I have only seen this once but it was gone the moring after.
What should I do to be able to directly move folders from USB drive to EX4??? I asked WD support but sofar only more questions and no suggestions.
For info: I am able to move complete folders by using Finder! But it takes about 6 GB a day (DLink, Devolo wifi) and I have this way over 10 days to go…