Not able to access WD My book

[Rajkumarkri]

Hi,

I am not able to access my WD Mybook essential. I am on WIndows 10 used to work.  But in the last 2-3 days 

• When I connect I see MYbook in the USB icon 

• Says not initialized  in disk management 

• Ub=nable to see the drive in MyPC 

Did the following 

• Changed the USB cable 

• Downloaded driver from WD support- It says Attach… produc… so it is not recognising

• I can still see e: MYbook in USB icon and need to safely eject

thanks for the help  

[ERmorel]

Welcome to the WD Community.

Are you able to test the drive on a different system?

Please note that not getting enough power could be an issue. Make sure that the power cable is directly connected to the wall outlet.

[wnei]

I have the same problem… and no solution…

See

WD My Book Essentials not recognised

Hi guys, looking for some help if possible. I have 2TB My Book Essential (WDBACW0020HBK-01) and has bunch of data on it but only half full. Used it last night without issue. Woke up this morning and when I plugged the USB in it did not show up under ‘my computer’. I have since unplugged it and tried different plugs, different USB cable, different USB port, different computer and turned off and unplugged the computer.  All failed to resolve the issue. There is a continual white light still s…

Its the same problem too… and WD says that it possible to give a solution… but how?

Please… we need a solution